Terms of booking and cancellation policy
- While confirming this reservation you authorize Escape Room to periodically send you, through text messages and / or mailings game order confirmations, advertising materials, service announcements and other messages related to the performance of the game. If you do not want to receive advertising material in the future you will be able to remove yourself from the mailing list at any time.
- In order to reserve the game exclusively for you, after placing an order, our representative will contact you to take a credit card information. We will store the information within a secure system and use it as a guarantee only. In case of no show or less than 24 hours cancellation notice, a cancellation fee of 100₪ will be charged for a single room or NIS 200 for a double room.
- The company may cancel the game at any time if the customer refused to leave credit card details or due to technical malfunction and / or any other circumstances that do not allow the game to be played. In this case, the customer will be sent a cancellation notice to the email and / or telephone that was given to the company at the time of making the order.